Frequently Asked Questions
What type of payment do you accept?
We accept all major credit cards as well as cash and checks.
Do you offer pickup service?
Pickup service can be arranged, please call Site Manager.
Can deliveries be accepted on my behalf?
Yes, we offer it as a free service to our customers.
How are my units locked?
We recommend a state-of-the-art lock like the ones we offer in our inventory.
Do I need any identification or documents to rent a unit?
A picture ID is required (driver's license preferred).
What surveillance do you offer?
We offer a coded keypad entry system on the access door and the elevators. We also offer state-of-the-art digital 24/7 security systems. At Kapolei we offer a coded access security gate.
Do you offer any specials?
Yes! See our coupon online, call or visit us and we will be happy to discuss our specials for residential and business storage.
How many floors do you have?
Hawaii Kai - Four floors
Kapolei - One, Two or Three-floor individual buildings
Do I have to sign a contract?
Yes, it is a month to month agreement.
What are your access hours?
Hawaii Kai: Access hours are 6am to 9pm, 7 days a week.
Kapolei: Access hours are 6am to 10pm, 7 days a week.
